Crisis & Support Information


Crisis & Support Information

Below are a range of services available in specific areas. Please open up the toggle boxes to learn more about what services may be available to you.

+ Crisis Support



  • Lifeline offers free 24-hour telephone and online support for Australians in crisis or distress.
  • Call 13 11 14 or visit their website.


Kids Help Line

  • Kids Help Line offers free 24-hour telephone and online support for Australians aged between 5 and 25 years.


Suicide Call Back Service

  • The Suicide Call Back Service provides 24/7 referral line for Australians at risk of suicide, carers of someone who is suicidal, or those who bereaved by suicide. Six 50 minute telephone support sessions are provided to those 18 years and over.


Emergency Services

  • For Emergency Services in Australia (Ambulance, Police, Fire) call 000.
  • If you live outside of Australia and are unsure of the emergency telephone number in your country, click here to view a list of emergency telephone numbers from around the world.



  • For contact information about Crisis Support Services around the world, visit the Befrienders website.



  • iConsiderLife is one of the My Digital Health programs currently under evaluation. It is a self-help, step-by-step, decision support crisis and suicide prevention tool developed to assist people who are currently experiencing considerable distress or suicidal ideation and feel unable or unwilling to access ‘human supported’ forms of assistance.
  • Click here to visit the iConsiderLife website. If you have a My Digital Health account and would like to remain anonymous while using it, please log out of your account beforehand.


+ Anxiety & Depression



  • Provides information, telephone and online support for depression and other conditions.


Black Dog Institute

  • Provides information and online tools for depression and other mood disorders.



  • BluePages provides information on treatments for depression based on the latest scientific evidence. It also offers screening tests for depression and anxiety, and links to other helpful resources.


MindSpot Clinic

  • The MindSpot Clinic is a free telephone and online service for Australians with low mood, depression, stress, anxiety and worry.



  • MoodGYM is a free online cognitive behaviour skills program for preventing and coping with depression.



  • MoodSwings is an online self-help program for people with Bipolar Disorder.



  • THIS WAY UP provides digital health treatment and prevention programs for depressive and anxiety disorders.


+ Alcohol & Other Drugs


National Drug and Alcohol Research Centre

  • Drug and alcohol information and research.


OnTrack Alcohol Program

  • Self help online programs for alcohol and low mood.



  • Information, counselling, treatment and telephone support for benzodiazepine dependency.


Turning Point

  • Information, referral line, and web and telephone support.


+ General


Better Health Channel

  • Health information for consumers.


Health Direct Australia

  • Free 24-hour telephone health advice line for Australians living in ACT, NSW, NT, TAS, SA & WA.



  • A portal that assists consumers to find specific mental health information and services in Australia.



  • A 24-hour telephone support service for men with family or relationship worries, general information, referral and an online discussion forum.



  • Information, campaigns to improve mental health services, telephone helpline and online inquiry service.